Resume

Summary

Results-oriented product development professional with strong values, vision, and technical background

Experience

West Monroe | 2022 to Current | Principal Product Manager

West Monroe is a digital services firm headquartered in Chicago, IL

  • Manage design and build engagements for the delivery of cloud-based products and services to key accounts
  • Lead, influence, and empower cross-functional teams of analysts, designers, and engineers for continuous improvement and success
  • Maintain healthy project and program financials, perform account management and business development activities such as building and managing stakeholder relationships, authoring and coordinating negotiation of contracts, facilitating proposals, and account planning

Verys | 2021 to 2022 | Senior Technical Project Manager

Verys was a product development firm headquartered in Orange County, CA. It was acquired by West Monroe in 2022

Snap-on | 2015 to 2021 | Senior Developer and Project Manager

Snap-on (NYSE:SNA) is a designer and manufacturer of tools for professional use in multiple industries

  • Execution of SDLC for applications using the Java, Oracle tech stack
  • Technical program management and product ownership of the franchise division’s distributed POS system, its APIs, and integration with ERP
  • Ensured systems stability and continuity, maintained audit compliance and analytical understanding of risk profiles
  • Resolved application defects and deployment issues resulting in a 90% decrease in support incidents and alarms
  • Established and maintained CI/CD pipelines using Apache Maven and Atlassian Bamboo
  • Simplified disaster recovery efforts, yielding more successful test results and sooner
  • Piloted machine learning MVP for product recommendations using Python and AWS
  • Member of the corporate IT PMO

Alegeus | 2012 to 2015 | Senior Developer and Team Lead

Alegeus is a SaaS company that offers healthcare and benefit payment solutions. It was formed in a divestiture from FIS in 2012

  • Developed and supported financial solutions related to healthcare and wealthcare products (HSAs, HRAs, FSAs) using Java and .NET tech stacks
  • Led 4-5 developers including hiring and training, project management and process improvement
  • Ensured stability and continuity, maintained audit compliance and awareness of risk profile for the organization’s high rate systems

Fidelity Information Services (FIS) | 2011 to 2012 | Developer and Technical Support

Fidelity Information Services (NYSE:FIS) is a multinational corporation that offers a wide range of financial products and services

  • Technical support and training for the back end of banker and teller software, QA testing
  • Developed enhancements and reports for the enterprise learning management system using VB
  • Switched teams to work with Java and developed SOAP web services for the organization’s HSA card processing system
  • Participated in project planning, change and release management, disaster recovery exercises

United Communications Corporation | 2007 to 2011 | Developer and Technical Support

United Communications Corporation was the parent company of Kenosha News, a daily newspaper published in Kenosha, WI. I was employed while in college for my Computer Science degree.

  • Built web applications using PHP and MySQL databases
  • Developed tools to organize files and automate processes using Java
  • Technical support of IT

Education

University of Wisconsin-Parkside | 2019

  • MBA (AACSB accredited) with distinction

University of Wisconsin-Parkside | 2011

  • BS, Computer Science
  • Certificate, World Wide Web Publishing

Certifications

PMI Agile Certified Practitioner | 2022

AWS Certified Cloud Practitioner | 2021

Highlights

  • Track record of successfully designing, building, enhancing, and supporting creative solutions to complex, highly available systems
  • Strong technical skills with expertise in data analysis and management, web development, infrastructure and automation, and project management
  • Excellent people leadership, interpersonal, and communication skills

My Favorite Tools

  • Java
  • PHP
  • Python
  • Oracle
  • MySQL
  • PostgreSQL
  • AWS
  • Splunk
  • Bitbucket
  • Maven
  • Bamboo
  • Jira
  • Confluence
  • Slack